LEGGE STANCA · FINES UP TO 5% OF REVENUE

Accessibility audit for Italy — Legge Stanca & AgID compliance

Check your site's compliance with Italian accessibility law. Scrutia audits against Legge Stanca 4/2004, D.Lgs. 106/2018 and D.Lgs. 82/2022 using WCAG 2.1 AA as the technical baseline.

5%

max fine (revenue)

82%

concordance rate

106

criteria tested

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Italian accessibility framework

Italy was a pioneer in European accessibility law. Legge 4/2004 (Legge Stanca) was adopted in 2004, long before EU directives mandated web accessibility. It was updated by D.Lgs. 106/2018 to transpose EU Directive 2016/2102 for public sector sites, and by D.Lgs. 82/2022 to transpose the European Accessibility Act for private sector digital services.

All three laws reference the European standard EN 301 549 and WCAG 2.1 Level AA. AgID publishes implementing guidelines (Linee guida sull'accessibilità degli strumenti informatici) that detail the technical requirements.

Official reference: AgID — Accessibilità

Who must comply

  • Public administration — central government, regions, municipalities, public bodies
  • Private companies > €500M turnover — obligation introduced by Legge 67/2006
  • E-commerce and consumer services — under D.Lgs. 82/2022 (EAA transposition)
  • Banking, insurance and fintech — online banking, trading platforms
  • Transport and tourism — Trenitalia, Italo, airlines, hotel booking

Penalties enforced by AgID

AgID sanctions are calculated as a percentage of revenue — an approach that can result in very significant fines for large companies:

  • Sanctions up to 5% of annual turnover for the preceding fiscal year
  • Compliance orders (provvedimenti di adeguamento) with deadlines
  • Public disclosure of violations on the AgID portal
  • Withdrawal of non-compliant services from the Italian market

How Scrutia helps with Italian compliance

Scrutia audits your site against all WCAG 2.1 AA success criteria, which are the technical baseline of Italian accessibility law. The audit produces evidence aligned with the AgID guidelines and is designed to support your dichiarazione di accessibilità.

The full report (149 €) includes HTML/CSS/JS fix code for every issue, a management summary, and a remediation plan mapped to EN 301 549 — everything you need to demonstrate due diligence in case of an AgID audit.

Learn more about the wider framework in our European Accessibility Act audit guide.

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Scrutia audits WCAG 2.1 AA criteria referenced by AgID and delivers fix code for every issue.

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Italy accessibility law FAQ

What is the Legge Stanca?
Legge Stanca (Law 4/2004) is the Italian law on accessibility of IT tools for people with disabilities, named after then-Minister Lucio Stanca. Adopted in 2004, it was one of the first European accessibility laws. It was substantially updated by Decreto Legislativo 106/2018 to align with EU Directive 2016/2102, and again by Decreto Legislativo 82/2022 to transpose the European Accessibility Act.
Who enforces accessibility law in Italy?
The Agenzia per l'Italia Digitale (AgID) is the competent authority for monitoring and enforcing accessibility compliance in Italy. AgID publishes implementing guidelines (Linee guida sull'accessibilità degli strumenti informatici), receives complaints from users, conducts audits, and issues sanctions. For EAA matters, AgID cooperates with market surveillance authorities.
What are the penalties for non-compliance in Italy?
Italian accessibility law provides for sanctions up to 5% of the annual turnover of the non-compliant entity for the financial year preceding the sanction. This is one of the most severe penalty frameworks in the EU. AgID can also impose compliance orders, require corrective action plans, and publish the names of sanctioned entities. Private sector violations under D.Lgs. 82/2022 follow the same framework.
Does my company need to publish a dichiarazione di accessibilità?
Yes. Both public sector sites (under Legge Stanca and D.Lgs. 106/2018) and private sector digital services subject to D.Lgs. 82/2022 must publish a dichiarazione di accessibilità. AgID provides a standard template via the form.agid.gov.it portal. The statement must be updated annually and include a feedback mechanism.
Does Italian accessibility law apply to foreign companies?
Yes. If you provide digital products or services to Italian consumers — via an Italian-language website, shipping to Italy, or targeting Italian users through advertising — Italian accessibility law applies. The European Accessibility Act framework, transposed by D.Lgs. 82/2022, explicitly covers services offered in the Italian market regardless of the provider's country of establishment.

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