D.LGS. 82/2022 · AgID ENFORCEMENT

EAA compliance in Italy — Decreto Legislativo 82/2022

D.Lgs. 82/2022 transposes the European Accessibility Act into Italian law, amending Legge Stanca. AgID enforcement is active since June 28, 2025. Scrutia audits your site against WCAG 2.1 AA and provides the evidence for your dichiarazione di accessibilità.

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D.Lgs. 82/2022: Italy's EAA transposition

Decreto Legislativo 82/2022 was adopted in May 2022 to transpose the European Accessibility Act into Italian law. Rather than creating a new standalone law, it amends Legge 4/2004 (Legge Stanca) and extends its scope to cover private sector products and services. The bulk of the obligations entered into force on June 28, 2025, aligned with the EAA deadline.

The technical baseline is EN 301 549, which incorporates WCAG 2.1 Level AA for web content. AgID publishes Italian implementing guidelines (Linee guida sull'accessibilità degli strumenti informatici) that operationalize the standard.

Official reference: Gazzetta Ufficiale — D.Lgs. 82/2022

Covered products and services

  • E-commerce — siti di vendita online, marketplace, servizi in abbonamento
  • Banking and fintech — home banking, carte, trading, neobank
  • Transport — Trenitalia, Italo, ITA Airways, autobus, car sharing
  • Telecommunications — TIM, Vodafone, WindTre, Iliad customer portals
  • E-books and audiovisual — Mondadori Store, RaiPlay, Sky

AgID enforcement and sanctions

Italy is notable for its severity: sanctions are calculated as a percentage of revenue, making fines potentially very large for well-established companies:

  • Sanctions up to 5% of annual turnover for the preceding fiscal year
  • Compliance orders (provvedimenti di adeguamento) with strict deadlines
  • Public disclosure of violations on the AgID portal
  • Withdrawal of non-compliant services from the Italian market

How Scrutia helps

Scrutia automates the WCAG 2.1 AA assessment phase of D.Lgs. 82/2022 compliance. The audit uses a real browser to test dynamic components, keyboard navigation, contrast, forms, and responsive behaviour — the areas AgID monitors most closely.

The full report (149 €) includes HTML/CSS/JS fix code for every issue and is designed to support your dichiarazione di accessibilità on the AgID portal.

See also our country-specific Italy accessibility audit page and the wider EAA audit guide.

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D.Lgs. 82/2022 FAQ

What is Decreto Legislativo 82/2022?
Decreto Legislativo 82/2022 is the Italian legislative decree that transposes the European Accessibility Act (Directive 2019/882) into national law. Adopted in May 2022, it amends Legge Stanca 4/2004 to extend accessibility obligations to private sector products and services. The law entered into force for most obligations on June 28, 2025, aligning with the EAA deadline.
Who must comply with D.Lgs. 82/2022?
D.Lgs. 82/2022 applies to economic operators (manufacturers, importers, distributors) and service providers delivering digital products and services to Italian consumers. Covered sectors include e-commerce, banking, transport booking, e-books, consumer software, and telecoms. Micro-enterprises (fewer than 10 employees AND less than €2 million in turnover) are exempt from most obligations, but larger SMEs and all medium/large companies are fully covered.
How does AgID enforce D.Lgs. 82/2022?
The Agenzia per l'Italia Digitale (AgID) is the competent authority for digital accessibility in Italy and plays a central role in enforcing D.Lgs. 82/2022. AgID publishes implementing guidelines, receives user complaints via a dedicated portal, conducts audits, and can impose sanctions up to 5% of annual turnover. AgID cooperates with other market surveillance authorities for products covered by the EAA.
What is the connection between Legge Stanca and D.Lgs. 82/2022?
Legge Stanca 4/2004 is the foundational Italian accessibility law, originally covering public sector websites. It was updated by D.Lgs. 106/2018 to align with EU Directive 2016/2102 and again by D.Lgs. 82/2022 to transpose the European Accessibility Act. Today, Legge Stanca (as amended) is the single Italian accessibility law covering both public and private sectors, with AgID as the unified enforcement authority.
What is the Italian accessibility statement requirement?
Companies subject to D.Lgs. 82/2022 must publish a dichiarazione di accessibilità on their website. AgID provides a standardized form via form.agid.gov.it that must be completed in Italian. The statement must declare the conformance level, list non-accessible content, provide a feedback mechanism, and be updated at least annually. A Scrutia audit report produces the technical evidence to back up your dichiarazione.

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